PRIVACY POLICY

1. Introduction

RenviaFusion (“we,” “our,” “us”) is committed to protecting your privacy and handling your personal data with transparency and care. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, make a purchase, or interact with our services.
We comply with applicable U.S. privacy laws and the General Data Protection Regulation (GDPR) for customers located in the European Union.

By using our website, you agree to the practices described in this policy.

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2. Personal Data We Collect

We collect personal data that you voluntarily provide or that is automatically gathered when you interact with our website.

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2.1 Information You Provide

• Contact Information: Name, email address, billing/shipping address, phone number.

• Order Information: Purchased items, payment details (processed securely by third-party providers).

• Account Information: Login details if you create an account on our site.

• Customer Support Information: Messages or inquiries sent to our support email or phone number.

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2.2 Automatically Collected Information

• Device Information: IP address, browser type, operating system.

• Website Usage Data: Pages visited, time spent on the site, referring URLs.

• Cookies and Tracking Technologies: Used for website functionality, analytics, and personalization.

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3. How We Use Your Personal Data

We use personal data for the following purposes:

• Processing and fulfilling orders placed through our online store.

• Communicating with you regarding your orders, questions, or customer support requests.

• Providing, maintaining, and improving our website and services.

• Detecting and preventing fraud or unauthorized transactions.

• Marketing and promotional communications (only with your consent where required).

• Compliance with legal obligations, including tax and accounting rules.

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4. Cookies and Tracking Technologies

We use cookies to:

• Enable site functionality (e.g., shopping cart, login).

• Remember your preferences.

• Perform analytics through Wix and integrated third-party tools.

• Support marketing and advertising efforts.

You may control or disable cookies in your browser settings. However, some website features may not function properly if cookies are disabled.

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5. Third-Party Service Providers

We share personal data with trusted third parties only when necessary to operate our business or fulfill orders.

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5.1 Dropshipping Suppliers

Our suppliers receive only the information needed to ship your products, such as:

• Your name

• Shipping address

• Contact phone/email (if required for delivery)

They are not permitted to use your data for any other purpose.

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5.2 Payment Processors

Credit card payments are processed securely through third-party payment providers integrated with Wix (e.g., Wix Payments, Stripe, or other authorized processors).
We do not store or have access to your full credit card information.

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5.3 Website Platform (Wix)

Our website is hosted on Wix, which processes data according to its own privacy and security policies, including secure storage and GDPR compliance.

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5.4 Analytics and Marketing Tools

We may use third-party tools (e.g., Wix Analytics) to understand website usage and improve performance.

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6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy:

• Order records: 5–7 years (for legal and tax compliance)

• Customer accounts: Until you request deletion

• Marketing data: Until you unsubscribe or request removal

• Cookies: Based on their specific lifetime (session or persistent)

After the retention period, data is securely deleted or anonymized.

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7. Legal Basis for Processing (GDPR – EU Customers)

For customers in the EU, we process personal data under the following legal bases:

• Contractual Necessity: To process and deliver your orders.

• Legitimate Interests: To improve our website, prevent fraud, and maintain secure systems.

• Consent: For marketing communications and non-essential cookie usage.

• Legal Obligation: For tax, accounting, and compliance purposes.

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8. Your Rights Under the GDPR

If you are located in the European Union, you have the following rights regarding your personal data:

• Right to Access: Request a copy of your data.

• Right to Rectification: Correct inaccurate or incomplete data.

• Right to Erasure (“Right to Be Forgotten”).

• Right to Restrict Processing.

• Right to Data Portability.

• Right to Object to certain types of processing.

• Right to Withdraw Consent at any time.

• Right Not to Be Subject to Automated Decision-Making that significantly affects you.

To exercise these rights, contact us at support@renviafusion.com.

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9. International Data Transfers

Because we operate in the United States and use third-party providers worldwide, your data may be transferred and processed outside your country of residence.

When transferring data from the EU to non-EU countries, we rely on:

• Standard Contractual Clauses (SCCs)

• Adequacy decisions

• Other GDPR-compliant safeguards

We ensure that all such transfers offer appropriate protection.

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10. Data Security

We implement technical and organizational measures to safeguard personal data, including:

• SSL encryption

• Secure payment processing

• Access controls

• Firewalls and threat detection tools within Wix’s infrastructure

No method of transmission over the Internet is 100% secure, but we continuously work to protect your information.

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11. Children’s Privacy

Our website and services are not intended for individuals under 13 years old, and we do not knowingly collect personal data from children. If we learn that a child has provided data, we will delete it promptly.

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12. Your Right to Lodge a Complaint

If you are an EU customer and believe your rights have been violated, you have the right to lodge a complaint with your local supervisory authority.
A list of EU supervisory authorities is available at: https://edpb.europa.eu

You may also contact us directly so we can address your concerns.

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13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updated versions will be posted on this page with a revised “Last Updated” date.

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14. Contact Us

For questions or requests regarding this Privacy Policy or your personal data, contact us:

RenviaFusion
Email: support@renviafusion.com
Phone: 626-885-3969
Address: 3425 East Acridge Drive